Dear Amtrak,
If you're going to suddenly make all Albany to New York City trains all-reserved (rather than "catch whatever one is available when I'm done with what I went down there for"), you may want to alert people to this fact in advance like, say, oh, mentioning it on your Web site, so that if folks download the current schedule a day before taking such a trip, they might be aware of it? Oh, and you also might want to tell your ticket agents to not treat people like war criminals if they don't pop into the Albany-Rensselaer train station periodically to see if flyers have been posted.
Thank you.
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