Tuesday, March 10, 2009

Incommunicado--Sort Of

It's funny how dependent we become on these things.

On Saturday afternoon, the hamsters that power my Web host's servers finally collapsed with exhaustion, and I discovered Saturday afternoon that I was unable to retrieve e-mail from my richtextandgraphics.com account. Nor was my Web site up, and I could not access my site's control panel application. It was Saturday afternoon, so no big deal, and I figured it was something temporary and that it would be back before long.

24 hours later, it was still out, so I dropped them a note from my Roadrunner account, and they told me everything was down and they were working "around the clock" to get everything restored. I pestered them again Monday morning, so now it was starting to get kind of urgent. Although my Web site is back up, e-mail and control panel are still down. The specific time when things will be restored has now become a moving target, and as I write this on Tuesday morning, it's still down, which has really become rather intolerable. It's like having one's phone service out--worse, actually.

I will pester them one more time and give them "24 hours" (like a Star Trek villain--"You have 24 hours to beam down the Enterprise crew or your ship will be destroyed! Bwa-ha-ha!") but after that I will be forced to move my domain to a new host (the folks who host my Movie Mis-Treatments site seem more on the ball than my RTG site hosts).

The point is that if anyone reading this has been trying unsuccessfully to get in touch with me via e-mail, I am not being antisocial (well, at least not via e-mail; Instant Messaging is another story...). If it's urgent, try my alternate address.

1 comment:

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